Frequently Asked Questions
- Why Organic Cotton Muslin?
Organic Cotton is farmed without the use of pesticides and manufactured without the use of harsh chemicals and synthetic dyes. When it comes to items such as bibs and toys that are coming into such close contact with your baby, we think it's pretty important to keep things as natural as possible!
Our cotton muslin (or double gauze as it is often referred to) is GOTS certified.
Another fantastic quality of Muslin is that is becomes softer and more absorbent with each wash - which is handy when it comes to things like bibs which can be washed on a daily basis!
(We recommend washing all muslin items in a laundry wash bag on a delicate cycle for best results)
- What do I need to know about my Wooden Teething Toy?
Our Wooden teething toys are cut from solid wood, and then they are sealed with a blend of 100% organic, Australian beeswax and 100% organic extra virgin coconut oil. These ingredients are food safe and non-toxic, making them perfect for something that comes into contact with bub's little mouth.
The reason that we seal our wooden toys is that wood naturally absorbs moisture, including saliva! The wax/oil blend helps to repel some of this moisture, keeping your toy cleaner for longer.
To maintain these antibacterial properties, we recommend rubbing a small amount of room temperature coconut oil over your Teether if you notice it begin to dry out.
Each wooden teething toy comes to you with a fabric tag attached, made from the same 100% organic cotton muslin as our bibs. Whilst this is a great addition for your baby's sensory development, unfortunately under AS-NZS 8124-1 safety standards it must be removed before you give the toy to any child under the age of 36 months to prevent the risk of it becoming a choking hazard.
*Wooden teething toys must only be used under constant adult supervision*
- When will my order be ready to ship?
Each item is custom made just for you once you place an order. The average turnaround time is 5-8 days. You will be notified via email once your order has been sent.
- When will my order arrive?
We use regular Australia Post to mail out all orders. You can expect your items to arrive 3-10 business days from the date they are sent.
- How can I contact you?
- You can contact us via our Facebook page, or email us at email@example.com
- Returns Information for Leather shoes: Please note that should you need to exchange your shoes due to incorrect sizing, they must be unworn and in the original packaging. Refunds and exchanges are not offered for change of mind purchases.